Associate Account Manager(Technical)

Are you an enthusiastic, detail focused individual, with proven experience of delivering eClinical technology for clinical research.

We are looking for candidates who can demonstrate having independently worked with customers to achieve on time and high-quality deliverables.

Here's an idea of what you will be doing:

• Day to day activities will include setting up, deployment, maintenance and decommissioning of projects; project tracking including resourcing, timings and internal metrics;
• Quality oversite of project build, and management of the resolution of issues triggered through the helpdesk.
• The role will require strong communication and organisational skills as success will be driven through interactions with external customers including pharma, biotech, CRO and Healthcare organisations.
• The successful individual will act as a key point of contact with customers, working closely with colleagues across the company, to ensure their clients, healthcare professionals and patients using their platform.

Who are they and why apply ?

The role will report in through their Operational Account Managers and would provide a great fit for an applicant looking to develop, in due course, into the OAM role themselves.

They are a fast-growing cloud-based software company with a next-generation patient data capture platform, providing high-quality clinical research data from patients, through tools they love to use.

Their goal is to provide clinical research organizations and the broader life sciences industry better patient-reported data and insights to bring new therapies to patients quicker

The role is a full time, central London office-based position and comes with an excellent set of benefits.

Relevant degree and experienced qualified candiates should

please send a CV to bryan@pop-science.co.uk as well a 200-word summary of why you are the right person for this role

Pop Science are an innovative, personal and experienced recruitment and staffing consultancy. Our aim is to make science more popular by championing careers in clinical and scientific research, technology, engineering, maths and more. Whether you want a permanent job, a contract role or even a change in perspective with some volunteering, contact us and let us help you. We support working practises that promote happiness at work.

We're an experienced, skilled team with personality; we have a passion for science, and drive and enthusiasm to make a difference to you.

Find out more at Pop Science - Scientific Recruitment