Account Director

Can be based in Marlow, London or Oxford( preferred for this is Oxford )

Our client has many offices across 6 different countries: US, UK, The Netherlands, Germany, India and China,

They work with 90% of the world's top 40 pharmaceutical companies, across a broad client base including biotechnology and medical devices. Our therapeutic range is broad, with particular strength and focus on oncology, rare diseases and specialist medicines.

They offer Medical Communications offers world-class expertise in:

- Medical affairs consultancy and content

- Publications planning and execution

- Multi-channel medical education

- Internal training

• Medical Communications focused on medical affairs consultancy and content, publications planning and execution, multi-channel medical education and internal training.
• Patient & Brand Communications - focused on PR, advertising and patient engagement
• O V and Pmerit - focused on HEOR, RWE and market acce

They offer a global perspective with in-depth knowledge of the US and European markets.

Their dedicated, global experts challenge each other (and clients) to think beyond the science and create fresh, purposeful, clinically relevant solutions.

What that means for clients is a stimulating and rewarding partnership, with a trusted team that always goes the extra mile to make things happen.

You can be successful if you recognise yourself here :

• You enjoy regular client contact either though face to face meetings, phone and written communication
• You get a great deal of satisfaction from delivering exciting and innovative projects on time and in budget
• You have a high attention to detail to ensure that quality outputs are delivered to your clients
• You enjoy working as part of a supportive and dynamic team

You will be an even greater success if you:

• Can share your passion and enthusiasm with your clients and colleagues
• Are a team worker and collaborative
• Are keen to learn new skills and therapy areas
• Interested in developing new ideas to bring science and medicine to life
• Able to build relationships with clients (external and internal) and value the importance of creating a good rapport
• If you manage projects effectively and they are delivered on brief, on time and on budget
• You achieve a high degree of client satisfaction
• You actively grow client business
• You keep your team appropriately engaged and well informed
• You actively mentor and lead within the team
• You follow SOPs
• Your timesheets are completed and submitted in a timely manner
• Adhere to the core values at all times

As part of the Medical Communications team, you'll be responsible for the following activities: Working in an Account Management team, alongside Medical Writers and a Creative team, to manage our clients requirements and deliver their projects

• Full ownership of the communications programme for each client, ranging from strategic input to day-to-day management of tactics (based on the specific needs for each account)
• Ensure optimal financial management of each account and demonstrate a clear understanding of all financial processes within the business
• Monitor forecast and plans in conjunction with Senior Account Managers, Account Managers and Account Executives to ensure business objectives are met, on time and within budget.
• Ensure the finance team is kept up to date with all relevant information and manage financial issues in a timely manner
• Thorough understanding of the clients' business objectives, product strategy and relevant therapeutic area. Clear communication of this to all internal team members, as relevant
• In depth understanding of the relevant NHS organisations, policies and processes that impact upon the business
• Responsibility for building and maintaining professional relationships with opinion leaders (industry and NHS)
• Manage and influence senior-level client contacts and maintain positive working relationships, immediately identifying any issues and leading remedial action, as required
• Promote Open Health Medical Communications services to all clients, identifying new business opportunities
• Highlight key issues to the GAD or Partner regarding ke