Account Manager - London or Marlow

You will love this role if you:

• You enjoy regular client contact either though face to face meetings, phone and written communication
• You get a great deal of satisfaction from delivering exciting and innovative projects on time and in budget
• You have a high attention to detail to ensure that quality outputs are delivered to your clients
• You enjoy working as part of a supportive and dynamic team

You will be a success if you:

• Can share your passion and enthusiasm with your clients and colleagues
• Are a team worker and collaborative
• Are keen to learn new skills and therapy areas
• Interested in developing new ideas to bring science and medicine to life
• Able to build relationships with clients (external and internal) and value the importance of creating a good rapport

As part of the Medical Communications team, you'll be responsible for the following activities:

Working in an Account Management team, alongside Science Writers and a Creative team, to manage our clients requirements and deliver their projects

• Act as point of contact for specified clients
• Take full responsibility for and manage the day-to-day delivery of all projects allied with assigned clients
• Ensure effective communication of project briefs to the internal team
• Coordinate effectively and efficiently with appropriate members of the Succinct team
• Ensure all projects are on brief when delivered
• Ensure timely delivery of projects
• Ensure clients are continually updated on project progress
• Manage all financial aspects of project delivery
• Collaborate with the Account Director in developing the clients
• Be responsible for the approval process and ensuring quality control
• Understand the various client brand and disease areas
• Support the relationship, and interact, with key opinion leaders (clinical, industry, NHS)
• Support and maintain the working relationships with all clients, including some senior level contacts, as appropriate

What you'll bring:

• Work within the company core values at all times
• Interest and basic understanding of science and medicine
• Sound project management and analytical skills
• Financial acumen
• Ability to multitask and prioritise; excellent time management skills
• Excellent written and verbal communication and interpersonal skills
• Attention to detail
• Able to work independently and as part of a team
• Competent in using Microsoft Word, PowerPoint, Excel and Outlook
• Good understanding of the ABPI code of practice

What we offer

We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.

We have an extensive benefits package that includes:

• A total of 29 days holidays - 25 plus an additional 3 at Christmas shutdown and your birthday off
• Flexible start and finish times around core office hours
• 4pm Friday finish
• A training platform that provides access to self-paced and face-to-face learning & development
• Group Income Protection
• Private Medical Insurance
• Employee Assistance Programme
• Life Assurance
• Enhanced parental leave
• Casual dress code
• Active CSR community supporting a range of worthwhile causes

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