We are delighted to be partnering with our client, a fast growing and profitable medical data analytics company, providing data management and advanced analytics to the pharmaceutical clinical trials market, to help them find an expert Clinical Operations Leader to head up their team as the Senior Vice President Clinical Operations.

It's a great opportunity to join a market leading company at the Senior Leadership level. You will get to lead and develop your own team, which is the largest in the company. You therefore need to know what excellence looks like and be able to model this. You would also need a strong background in delivering to clients, including working with business development and other functional teams to develop and deliver outstanding services.

Purpose of the Role

• Operational leadership bring a delivery orientated culture to the Clinical Operations team;includes clear planning, scheduling and "on budget" delivery of both client projects and internal operational improvements
• Expected to bring "best in class" industry expertise and a track record of being able to diagnose operational areas of most impactful operational improvements to service level and company P&L. The candidate is expected to significantly enhance capabilities to scale and deliver on ambitious growth plans.
• Participate at the Senior Leadership level to deliver Clin Ops services
• Work with Business Development ito win new clients, by pitching operational capabilities to support all phases of clinical trial, globally. Includes identifying opportunities to expand operational footprint in support of growth; in particular in North America.
• Contribute to the annual growth strategy reviews including, supporting the CEO in operational due diligence in of potential M&A opportunities

Budget Responsibilities:

• Forecasting and delivery of total revenues, cost of sales and gross profit/margin.
• Forecasting resources, costs and timelines for new client projects 
• Forecasting and delivery of grant income and expenditure.
• Individual project financial performance (project revenues/income, costs and gross profit/margins) & client governance KPI's.
• Staff budgets. Clinical Operations cost centre, including all internal resources, third-party supplier, conference/travel and training costs.
• Motivate and develop talented individuals within the department; whilst addressing development or performance issues identified early in order to optimise organisational performance. 

Personal attributes, experience & qualifications:

• An individual who can think strategically, sees more than one route to a solution.
• An individual able (and willing) to roll up their sleeves and work with the team to address bottlenecks, system inadequacies and unnecessary complexity. I.e. Able to be strategic and also take a 'Hands On' approach to make things happen when required.
• Has the gravitas to engender confidence at Board level and externally to clients or partners
• A strong people manager, someone who looks to build a high performing team by hiring staff who are at least as good as they are if not better.
• Comfortable in the detail but not obsessed by it.
• Strong experience in a Clinical Operations leadership role with responsibility for a wide range of technical functions.
• A track record of developing and implementing successful operational strategies within the clinical trials, outsourcing market. Requires evidence of a proven track record of managing the delivery of technical services in multiple geographies across all phases of clinical trials to the global pharmaceutical industry
• Experience and familiarity in operating within a metrics governance framework and formal continuous improvement programmes.
• Experience of formulating & executing continuous improvement initiatives in a highly regulated business environment to deliver enhanced service levels more efficiently, first time.
• Formal training or experience of Lean (e.g. Six Sigma) programs would be highly beneficial in the role.
• Experience in working across international boundaries and time zones in support of the global pharmaceutical industry; understanding of the North American and European CRO landscape (knowledge of the Asian market would be a plus)
• Excellent line management skills and able to set clear direction of expectations at a departmental and individual staff level.
• Ability to demonstrate a track record of achieving extraordinary results