To further fuel our growth trajectory, we have identified a fantastic opportunity for an experienced Business Development Director to lead business development for and be a key part of our growing Medical Affairs & Scientific Communications division. This is a

significant and pivotal role for developing new client partnerships and growing strategic accounts across global, EMEA and US markets.

Our Medical Affairs and Scientific Communications team provides strategic and tactical services for Medical Affairs. In particular, and in addition to providing the typical range of core services, we are renowned for our proprietary and leading-edge personalised evidence and engagement approaches that help our clients communicate with clarity and impact.

To be considered, you'll bring demonstrable new business experience within a medical communications agency environment, with a strong track record of converting opportunities into long-term client partnerships.

Development team across Coronado. As Business Development Director (Medical Communications), you will be a key driver of growth and strategic accounts for the division - building sales pipeline, winning new programmes, and expanding existing relationships.

In particular, you'll partner with our Medical Affairs & Scientific Communications leadership to shape proposals and pitches, refine messaging, and continuously improve our go-to-market approach as we scale further across global, EMEA and US markets. You will also support effective cross-functional and cross-divisional efforts for new business and account growth, collaborating with client service and delivery teams.

Success in this role will come from your ability to navigate complex sales cycles, engage a range of mid to senior stakeholders (up to and including C-suite) across biotech and pharma, and bring market insight back into the business to help shape our go-to-market plans. You will bring urgency, structure, and momentum to opportunity development - without compromising on quality and building / enhancing our reputation at each step.

If you thrive in a fast-paced, high-growth environment and are excited to be part of and help grow a next-generation consultancy with innovative solution approaches, this uncommon opportunity of role within the agency sector is for you.

What you'll be doing:

• Drive new business for Coronado's Medical Communications division across EMEA and the US - selling strategic and tactical Medical Affairs services including our proprietary personalised evidence and engagement approaches, while building and progressing a healthy pipeline from first meeting through to award.
• Own the sales process end-to-end: discovery, qualification, solution shaping, pricing input, proposal development, pitch leadership, contracting support, and close.
• Partner with scientific and client service leaders to develop compelling, compliant proposals that reflect the brief and demonstrate strategic value.
• Expand existing accounts by identifying whitespace (new therapy areas, new workstreams, additional services) and converting this into structured account growth plans.
• Strengthen our go-to-market approach by feeding back market intelligence, competitor insight, and client pain points to inform messaging, case studies, and commercial materials.
• Support seamless handover and retention by collaborating with delivery teams to ensure a strong client experience post-sale and to spot expansion opportunities early.
• Run disciplined forecasting using CRM and agreed qualification frameworks to ensure transparency on pipeline, risks, and priorities.

This job is for you if you have:

• Proven medical communications agency BD experience with a track record of winning new business and growing accounts (you can talk through named examples, budgets, and outcomes).
• Strong stakeholder management, confident engaging senior decision-makers across biotech and pharma and navigating multi-stakeholder buying committees.
• Hands-on pit

Location: Remote (US/UK/EU)

Department: Professional Services / Customer Success

Reports To: Head of Strategic Consulting

Position Overview

We are seeking an Associate Director, Strategic Consulting to serve as the critical bridge between our clients' AI technology and our clients' clinical operations. This is not a traditional IT implementation role; it is a high-impact, consultative position focused on client discovery, process re-engineering, and long-term software adoption strategy.

You will partner with enterprise biopharma sponsors and CROs to deeply understand their current trial workflows, uncover inefficiencies, and architect change-management blueprints that embed our AI platform into their daily operational DNA.

Key Responsibilities

• Deep Client Discovery: Lead comprehensive discovery workshops with executive sponsors, clinical operations leaders, and data scientists to assess their current-state trial processes, pain points, and strategic goals.
• Business Process Re-Engineering (BPR): Analyze legacy clinical workflows and design future-state operating models that maximize the value of our AI software. Map out data flows, user journeys, and procedural changes.
• Adoption & Change Management Strategy: Author robust, tailored adoption strategies for clients. Develop change management frameworks, communication plans, and governance structures to overcome user friction and drive high platform utilization.
• Value Realization & Metrics: Define, track, and report on key performance indicators (KPIs) and ROI metrics (e.g., cycle-time reduction, cost savings, patient enrollment velocity) to demonstrate the tangible impact of our platform to client executives.
• Cross-Functional Collaboration: Serve as the "voice of the customer" for our Product, Engineering, and AI Research teams, translating client feedback and workflow realities into actionable product roadmap enhancements.
• Thought Leadership: Act as a trusted advisor within the clinical trials ecosystem, staying ahead of industry trends (e.g., decentralized trials, synthetic control arms, regulatory shifts regarding AI) and sharing insights through case studies or industry forums.

Required Qualifications & Experience

• Experience: Strong experience in the CRO or pharma space leading change initiatives, or management consulting (Life Sciences practice), clinical operations strategy, or a strategic implementation role at an eClinical/Life Sciences software company.
• Clinical Trials Domain Expertise: Deep understanding of the clinical trial lifecycle (Phase I-IV), protocol design, site monitoring, regulatory compliance (GCP/ICH), and standard trial data structures.
• Proven Discovery & Mapping Skills: Demonstrated expertise in leading stakeholder interviews, facilitating workshops, and using process-mapping tools (e.g., Miro, Lucidchart, Visio) to redesign complex enterprise workflows.
• Change Management Prowess: Proven track record of successfully driving technology adoption and behavioral change within conservative or highly regulated corporate environments.
• Tech-Savviness: A strong conceptual understanding of how AI, machine learning, and natural language processing (NLP) can be applied to data analytics and automation (no coding required, but you must be able to "speak AI").
• Education: Bachelor's degree in a life sciences, engineering, or business discipline required or equivalent combination of education and experience

Core Competencies

• The Consultative Mindset: Exceptional active listening skills with the ability to ask the right probing questions to uncover root-cause operational bottlenecks.
• Executive Presence: Comfort presenting to and influencing C-suite and VP-level stakeholders within global pharmaceutical companies.
• Ambiguity Tolerance: Thrives in a fast-paced, evolving startup environment where processes are still being defined and refined.
• Analytical Rigor: Ability to translate qualitative client feedback and quantitative platform data into structured, strategic recommendations.

Contact Gail Kniveton for more information